PRIVACY POLICY

LOOK MY SPOT – CUSTOMER APP

Effective Date: 12/24/2025
Last Updated: 12/24/2025

1. Information We Collect

• First & last name
• Phone number
• Email address
• Location (GPS)
• Appointment history

🚫 We do not collect customer payment information.

2. How We Use Data

• Enable appointment booking
• Send confirmations and reminders
• Improve app functionality
• Send offers (only with consent)

3. Messaging Consent

• WhatsApp & SMS notifications require opt-in
• Consent can be withdrawn anytime

4. Third-Party Services

• AWS (data storage)
• Google Maps (GPS)
• Twilio & WhatsApp API (messaging)

5. Data Sharing

• Data shared only for booking and legal needs
• We do not sell or rent data

6. Data Retention

• Active account: data retained
• Deleted account: app data removed
• Minimal data retained for billing/legal compliance

7. User Rights

• Access, correct, delete data
• Withdraw consent
• Rights under GDPR, UK GDPR, India DPDP Act

8. Children’s Privacy

Platform is not intended for users under 16.

9. Contact

📧 support@lookmyspot.com